Basic Intune interview Questions (L1 Level)

1. What is Microsoft Intune?


A cloud-based solution for managing devices, apps, and security using MDM & MAM.

 2. Main Features of Intune:

 • Device enrollment
 • App deployment
 • Policy enforcement
 • Remote actions (wipe, lock, restart)
 • Azure AD & Microsoft Defender integration

 3. Supported Devices:

Windows 10/11, macOS, iOS/iPadOS, Android
 4. What is a Configuration Profile?
Predefined settings like Wi-Fi, password policies, or email configuration pushed to devices.

Scenario-Based Questions (L1–L2)

 5. User can’t see Company Portal on Android?

 • Ensure supported OS
 • Install from Play Store
 • Sign in with work account
 • Guide device enrollment

 6. Compliance Policy Not Applying (Windows 11)?

 • Check enrollment & policy assignment
 • Manual sync: Settings > Accounts > Access work or school > Info > Sync
 • Check policy conflicts

 7. Wipe vs. Retire in Intune:

 • Wipe: Erases all data
 • Retire: Removes only corporate data

 8. BitLocker Profile Not Applying?

 • Check group assignment
 • Device OS supports BitLocker
 • View device status & sync

 9. iPhone Enrollment Fails?

 • Check for previous enrollment
 • Validate Apple MDM push cert
 • Ensure device is not jailbroken

 10. How to Remotely Wipe a Lost Device?
Intune admin center > Devices > Select Device > Wipe under Remote Actions

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