SCCM & Intune Interview Questions (with Answer Summaries)

✅ Basic Level

1. What is SCCM?

A Microsoft tool used to manage, deploy, and secure devices and applications across an enterprise network.

2. What is Microsoft Intune?

A cloud-based service in Microsoft Endpoint Manager that provides mobile device and application management (MDM/MAM).

3. Difference between SCCM and Intune?

  • SCCM – On-premises deployment, ideal for IT-managed environments
  • Intune – Cloud-native, supports remote and mobile device scenarios

4. What are the primary features of SCCM?

  • OS deployment
  • Patch management
  • Software distribution
  • Inventory & asset reporting
  • Compliance settings

5. What are collections in SCCM?

Logical groupings of devices or users used to target deployments and configurations.

6. What are boundaries and boundary groups?

Definitions of network locations (IP, AD site, subnet) that control which Distribution Point clients use.

7. What is WSUS in SCCM?

Windows Server Update Services integrated to sync and manage Windows patches.

8. Discovery methods in SCCM:

  • AD System Discovery
  • AD User Discovery
  • Network Discovery
  • Heartbeat Discovery
  • Group Discovery

9. What is a Distribution Point?

A server role that hosts content (apps, OS images, updates) for client download.

10. What is Compliance Settings?

Used to enforce configuration policies like registry keys, services, or file settings.

⚙️ Intermediate Level

11. What is Co-management?

Dual management by SCCM and Intune on hybrid Azure-joined devices.

12. How does SCCM deploy software?

  1. Create an Application
  2. Define detection methods
  3. Distribute to DPs
  4. Deploy to a collection

13. How do you troubleshoot deployment issues?

  • Check logs: AppEnforce.log, ExecMgr.log
  • Validate content distribution
  • Confirm detection rules
  • Use Software Center

14. How are Windows updates deployed via SCCM?

  • Enable SUP role
  • Sync updates
  • Create Software Update Group
  • Deploy to targeted devices

15. What is OSD (Operating System Deployment)?

Automates OS deployment using Task Sequences and PXE or boot media.

16. What are Task Sequences?

Step-by-step instructions to automate OS install, drivers, apps, and configurations.

17. What is Cloud Management Gateway (CMG)?

Azure-based service that enables SCCM clients to manage securely over the internet without VPN.

18. What are Intune Configuration Profiles?

Settings pushed to devices like Wi‑Fi, VPN, certificates, or password policies.

19. What is Conditional Access?

Azure AD policy that restricts access based on device compliance, location, or risk.

20. What is Windows Autopilot?

Zero-touch Windows device provisioning experience integrated with Intune.

🚀 Advanced Level

21. Applications vs Packages in SCCM?

  • Applications: Modern deployments with detection, dependencies
  • Packages: Legacy command-line deployments

22. Managing BitLocker via Intune?

Configure disk encryption profiles in Endpoint Security and escrow keys to Azure AD.

23. Troubleshooting Intune issues: Logs to check

  • CompanyPortal.log
  • DeviceManagement‑Enterprise‑Diagnostics‑Provider event log
  • Intune Management Extension logs

24. Deploying Win32 apps with Intune?

  • Package using IntuneWinAppUtil.exe
  • Upload via MEM portal
  • Define installation & detection rules

25. How to enforce compliance in Intune?

Create Compliance Policies → integrate with Conditional Access → remediate non-compliant devices.

26. What is the Enrollment Status Page (ESP)?

Displays progress of device provisioning during Autopilot setup, including apps & profiles.

27. Steps to migrate from SCCM to Intune:

  1. Audit current infrastructure
  2. Enable co-management
  3. Shift workloads (updates, compliance, apps)
  4. Transition to Intune-only management

28. What is Endpoint Analytics?

Insights into device performance, startup/shutdown times, and user experience.

29. How to manage certificates in Intune?

Deploy SCEP/PKCS profiles via NDES, include root/intermediate certs, and manage renewals.

30. Example of a Co-management use case?

Hybrid AD-joined device: SCCM manages apps & OS, Intune handles compliance, BitLocker, remote policies.

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