Endpoint Analytics in Microsoft Intune: Improve Performance Before Users Complain

 Proactive IT starts with visibility — and that’s exactly what Endpoint Analytics in Microsoft Intune delivers.

Instead of waiting for users to complain about slow devices or login issues, Endpoint Analytics helps you monitor and improve startup times, app performance, and device health across your fleet.

This blog breaks down how Endpoint Analytics works, why you should enable it, and how to get started.

1. What is Endpoint Analytics?

Endpoint Analytics is a feature in Microsoft Intune that gives you insights into:

  • Device boot performance
  • App reliability
  • Policy and update impact
  • User experience scores
  • Startup delays and crash trends
  • Work-from-anywhere readiness

It’s part of the Microsoft Endpoint Manager platform and works on Windows 10/11 devices enrolled in Intune.

2. Why Should You Use It?

With Endpoint Analytics, you can:

  • Identify slow startup times or login delays
  • Compare performance between device models
  • Detect policy misconfigurations that slow down users
  • Correlate updates or configuration profiles with performance issues
  • Score the user experience (User Experience Score, App Reliability Score, etc.)

This helps IT shift from reactive troubleshooting to proactive optimization.

3. Requirements

To use Endpoint Analytics, you need:

  • Intune + Endpoint Analytics enabled
  • Devices enrolled in Intune or co-managed with ConfigMgr
  • Supported Windows 10/11 version
  • Telemetry enabled at basic or higher level

4. How to Enable Endpoint Analytics

Step 1: Go to the Intune Admin Center

URL: https://intune.microsoft.com

Step 2: Navigate to Reports > Endpoint Analytics

If not already enabled, click “Start” to onboard.

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Step 3: Assign Endpoint Analytics Baseline Policy

  • Go to Devices > Configuration
  • Create a profile using the “Endpoint Analytics data collection” template
  • Assign to device groups

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5. What You’ll See in the Dashboard

Key metrics include:

  • Startup performance:
  • App reliability:
  • Recommended actions:
  • Work from anywhere:

6. Pro Tips for Admins

  • Monitor performance impact after Windows updates
  • Use “Device Scores” to prioritize hardware replacements
  • Look for patterns (e.g., login delays on a specific model or after a new baseline config)
  • Combine with Autopilot metrics to streamline provisioning times
  • Surface insights in executive IT dashboards

Endpoint Analytics bridges the gap between user frustration and IT visibility.

By enabling it early in your Intune deployment, you gain the insights needed to improve device performance, reduce support tickets, and deliver a better digital experience for your users — before they ever hit submit on a help desk form

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